Live Chat
Available directly on the website & in-game
Average wait: < 30 seconds
97% of issues solved on first contact
Just click the blue chat bubble in the bottom-right corner — real human agents, never bots.
support@sweepnext.net
Perfect for detailed questions or sending documents
Replies within 1–4 hours (often under 30 minutes)
Dedicated toll-free line for VIP members and players with large redemptions:
Most questions already answered instantly:
Missing bonus?
→ Refresh page or log out/in
Can’t log in?
→ Try incognito or clear cache
Redemption delayed?
→ Check spam for verification email
Game not loading?
→ Switch to Chrome or update browser
| Method | First Response | Issue Resolved |
|---|---|---|
| Live Chat | < 30 seconds | < 3 minutes |
| < 4 hours | < 12 hours | |
| Social Media | < 1 hour | < 6 hours |
SweepNext is famous for having one of the best and fastest support teams in the entire sweepstakes industry.
Whatever your question — live chat is waiting for you 24/7.
